Customer Success Story: Severna Park High School

Case Study

SEVERNA PARK HAS GAINED A REPUTATION FOR CONSISTENT SUCCESS in academics and athletics. Much of this success can be attributed to staff living up to the school's mission: empower all students to think critically, communicate and solve problems effectively, and become lifelong learners. 


Key to this mission is fostering positive connections between students and staff to ensure kids are actively engaged in their learning. For Severna Park, creating these connections mean families, communities and school staff work collaboratively to support positive student outcomes. In short, it takes a village. 

In the athletics office, Athletics Director Dave Lanham, could have used the help of a village to process the piles of paperwork his staff had to manually process at the start of each sports season. He turned to Arbiter's online registration platform to automate the sign-up process for student-athletes. In the interest of working collaboratively, Dave knew the online registration partner he chose would need to ease the administrative burden on his staff while ALSO meeting the needs of parents, athletes and coaches. 


It didn't take long for the staff at Severna Park to realize Arbiter could bring value beyond
sports sign-ups. Using Arbiter Registration to replace other paper forms and adding a
sign-up for Boosters meant no more paper waste plus a big increase in Booster
memberships. More memberships means more ways to enrich the athletics program and
community at large.

Success breeds success, as the saying goes. Severna Park was the first school in Anne
Arundel County to pilot the platform in spring 2015. By the fall, all 12 schools in the
county had adopted the new online registration platform.

Severna Park is part of an innovative educational system that believes a supportive and
orderly learning environment is key to creating opportunities for students to succeed in
making positive and effective choices. 

We're thrilled to contribute to the collective success of such a special school community.